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  • Getting Started

  • My Account

  • Pricing Plans

  • Other Questions

  • What is VerifyFort, and how does it work?

    VerifyFort is an email verification service that checks the validity of email addresses to improve deliverability and reduce bounce rates.

  • How do I sign up for VerifyFort?

    Visit our website and click the Sign Up button to create an account.

  • How do I upload my email list for verification?

    Log in to your account, navigate the verification section, and upload your list through the provided interface. We also support CSV and XLS/XLSX formats.

  • How long does it take to verify an email list?

    Verification time varies based on list size but typically ranges from a few minutes to a few hours.

  • Can I verify emails from different domains?

    Yes.

  • Is there a limit to the number of emails I can verify at once?

    No, but larger lists may take more time to process.

  • How do I contact support for help?

    Use the Support page on our website or email [email protected]. Also, you can chat with us.

  • Can I export my verified email list?

    Navigate to the 'Download file' button in the client area. 

  • What is the bounce rate, and how does verification reduce it?

    The bounce rate is the percentage of emails that fail to be delivered. Verification reduces it by filtering out invalid addresses before sending.

  • Can I use VerifyFort for transactional emails?

    Yes.

  • What is the impact of email verification on open rates?
    Verified emails improve open rates by ensuring messages are delivered to valid addresses.
  • Can I use VerifyFort for transactional emails?

    Yes.

  • How does VerifyFort handle sensitive data?

    We use encryption and strict data protection policies to secure your data.

  • Can I use VerifyFort for B2B email verification?

    Yes.

  • How do I reset my password?

    Click “Forgot Password” on the login page and follow the instructions to reset it.

  • How do I download my verification history?

    Go to the verification history section in your account dashboard and select “Download.”

  • How do I cancel my account?

    Contact support at [email protected] to request account cancellation.

  • How do I download invoices for my account?

    Access the billing section in your account dashboard and select “Download Invoice."

  • How do I submit a support ticket?

    Use the “Submit a Ticket” option in the support section of your account.

  • How do I increase my verification limits?

    Contact support to request an increase in your verification limits.

  • How do I request a refund for my subscription?

    Contact support at [email protected] with your refund request.

  • How do I manage my account’s billing information?

    Update your billing information in the “Billing” section of your account dashboard.

  • How do I choose the right plan for my needs?

    Review our plans on the Pricing page and select one that fits your verification volume and feature requirements.

  • Are there any free trials available?

    Yes. Get 50 Free credits when create a new account.

     

  • What is the refund policy for VerifyFort?

    Refunds are available within the first 30 days of purchase. Contact support for details.

  • What are the payment methods accepted?

    We accept credit cards, PayPal, and Bitcoin.

  • Can I get a custom plan tailored to my needs?

    Yes. Contact sales for custom plan options.

  • How do I purchase additional credits?

    Go to the “Billing” section in your account and select “Buy More Credits.”

  • Are there volume discounts for large email lists?

    Yes. Contact sales for details on volume discounts.

  • Can I carry over unused credits to the next month?

    Yes.

  • What is the cost of real-time email verification?

    The cost depends on your plan. Check the Pricing page for details.

  • How do I set up a payment method for my plan?

    Update your payment method in the “Billing” section of your account.

  • Can I get a refund for unused credits?

    No. 

  • How do I contact sales for customized pricing?

    Email [email protected] for customized pricing inquiries.

  • How can I provide feedback about VerifyFort?
    Use the feedback form on our website or email [email protected].
  • How does VerifyFort ensure data security?
    We use encryption and follow strict security protocols to protect your data.
  • Does VerifyFort offer any partnerships or affiliates?
    Yes. Contact [email protected] for more information.
  • How do I report a bug or technical issue?
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